Question 1

What is Sports Signal Intel?

Accepted Answer

SSI is a premium sports betting intelligence platform that combines real-time odds analysis, sharp money detection, and proprietary probability models to deliver a curated daily card of +EV (positive expected value) picks.

Question 2

What does +EV mean and why does it matter?

Accepted Answer

Expected Value (EV) is the average amount you'd win or lose per bet over time. A +EV bet means the true probability of winning is higher than what the sportsbook's odds imply. Consistently betting +EV is the only mathematically proven way to be profitable long-term.

Question 3

How are picks generated?

Accepted Answer

Our model pulls real-time odds from 70+ sportsbooks, removes the vig to estimate true probabilities, cross-references with sharp market signals, and applies our calibrated EV model. Picks that meet minimum EV and confidence thresholds make the daily card.

Question 4

What are confidence tiers?

Accepted Answer

Each pick is assigned a tier based on its EV percentage: LOCK (8%+ EV), HIGH (5-8%), SOLID (3-5%), and SPECULATIVE (1-3%). Higher tiers receive larger recommended stake sizes.

Question 5

What is confluence detection?

Accepted Answer

When multiple independent signals — sharp line movement, model projection, CLV trends, and market data — all point to the same side, that's confluence. It's a strong signal that boosts confidence in a pick. Confluence picks are marked with a gold badge on the daily card.

Question 6

Do you guarantee wins?

Accepted Answer

No. Sports betting inherently involves risk, and no system can guarantee wins on individual bets. What we provide is a mathematical edge — over a large enough sample of bets, +EV picks are expected to be profitable. Individual results will vary.

Question 7

What sports do you cover?

Accepted Answer

We currently cover NBA, NFL, MLB, NHL, NCAAF, NCAAB, soccer, MMA, tennis, and golf. Coverage depends on the season and available odds data.

Question 8

How does bankroll management work?

Accepted Answer

SSI recommends stake sizes using a quarter-Kelly criterion, which balances growth with risk management. Each confidence tier has a recommended unit size, and we cap daily exposure at 15% of your bankroll.

Question 9

Can I cancel my subscription?

Accepted Answer

Yes, you can cancel anytime from the Settings page. You'll retain access through the end of your billing period. No cancellation fees.

Question 10

What's the difference between Basic, Pro, and Elite?

Accepted Answer

Basic gives you SSI model picks (straights only), the daily card, and basic analytics. Pro adds full model access including parlays, live odds comparison, live pick tracker, bankroll management, and weekly recaps. Elite includes everything plus model reasoning transparency, 15-minute priority delivery, prediction market signals, and AI-powered weekly strategy reports.

Question 11

Can I get a refund?

Accepted Answer

All subscriptions are non-refundable. When you cancel, you keep access until your billing period ends. You will not be charged again after cancellation.

Question 12

What happens when I cancel?

Accepted Answer

Your access continues until the end of your current billing period. After that, you're downgraded to the free tier. You can resubscribe anytime.

Question 13

How do I cancel?

Accepted Answer

Go to Settings > Subscription in your dashboard and click Cancel. Your access continues until the billing period ends.

Question 14

How do I contact support?

Accepted Answer

Visit ssipicks.com/contact. We typically respond within 24 hours.

Question 15

What payment methods do you accept?

Accepted Answer

All major credit and debit cards via Stripe.

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